THE ASH WORKPLACE COUNSELLING SERVICE · UK-WIDE

Workplace counselling people can actually connect with.

Professionally governed, culturally attuned counselling for employees — with thoughtful matching based on therapeutic need, presenting concerns, experience required and counsellor availability.

£65per counselling session
1:1confidential employee support
UK-wideonline counselling access
Colleagues talking naturally in a modern workplace
Support should feel human before it feels like a programme.

THE ASH DIFFERENCE

Accessible. Culturally attuned. Professionally governed. Thoughtfully matched.

Employers access The Ash Workplace Counselling Service as one professionally governed service, with each employee’s support considered individually.

We assess each employee and thoughtfully match them with appropriate support, taking account of their presenting concerns, therapeutic needs, the level of experience required and practical availability.

The result is a workplace counselling offer that feels straightforward for the employer and more personal for the employee.

WHAT EMPLOYEES MAY BE CARRYING

Support for the things that can follow people into work.

Work and life are not neatly separate. Counselling can provide a confidential place to think when pressures begin affecting wellbeing, attendance, confidence or the ability to function at work.

01

Stress & burnout

When workload, pressure or prolonged strain begins to affect energy, sleep, motivation or capacity.

02

Anxiety

Support for worry, overwhelm, panic, uncertainty and the impact anxiety can have on day-to-day work.

03

Difficult life events

Bereavement, separation, caring responsibilities, illness, family difficulties and significant personal change.

04

Relationships

A confidential space to think about conflict, patterns in relationships and difficulties affecting wellbeing.

05

Confidence & self-esteem

Support when self-doubt, workplace experiences or life circumstances begin to affect confidence.

06

Absence & presenteeism

Earlier access to support when emotional strain is beginning to affect attendance, concentration or performance.

A natural workplace conversation between colleagues

THOUGHTFUL MATCHING

We do not simply assign the next available therapist.

Employees are assessed before allocation. We consider what they are experiencing, what kind of support may be appropriate, whether particular experience is needed and who is available to work with them well.

Where it matters to the employee, culture, identity, faith, sexuality, gender, family, migration, class and other aspects of lived context can also be part of the matching conversation.

Every allocation is considered by The Ash, so the employee receives support appropriate to their needs rather than simply the next available appointment.

SIMPLE PRICING

The Ash Workplace Counselling Service

£65
per counselling session

One clear workplace counselling service, including assessment, thoughtful matching and clinically governed one-to-one support.

UK-wide online delivery Assessment & matching Clinical governance & safeguarding Confidential one-to-one counselling

Tailored arrangements are available for organisations requiring ongoing or higher-volume support.

Talk to us about workplace support ↗︎

WHY THE ASH

A workplace counselling service designed around people, not therapist tiers.

01

Thoughtful matching

We consider therapeutic need, presenting concerns, experience required and the wider context of the employee’s life.

02

Culturally attuned support

Employees should be able to bring culture, identity and lived context into therapy without having to explain away important parts of themselves.

03

Professional governance

The Ash provides clinical oversight, supervision, safeguarding processes and quality expectations around the therapeutic work.

04

Accessible support

We aim to keep access human and straightforward, reducing unnecessary barriers for employees and employers.

FOR EMPLOYEES WHO MAY NOT ENGAGE WITH TRADITIONAL EAPS

Access matters. Trust matters. The match matters.

Some employees never use the support already available to them. They may be unsure about confidentiality, feel disconnected from a large or impersonal service, struggle with complicated access routes, or worry that the therapist they meet will not understand their context.

The Ash approach is intentionally human: a clear route in, assessment before allocation, thoughtful matching and counselling held within a professionally governed service.

HOW IT WORKS

A straightforward employer journey.

01

Talk to Ash

Tell us what support your organisation needs and how you would like employees to access it.

02

Employees access support

Employees are referred or use the agreed route into The Ash Workplace Counselling Service.

03

Assessment & matching

We assess the employee and thoughtfully identify an appropriate counsellor.

04

Counselling begins

Confidential online sessions begin with appropriate clinical governance, safeguarding and support.

05

Reporting where agreed

Appropriate anonymised utilisation or engagement information can be provided without compromising counselling confidentiality.

CONFIDENTIALITY MATTERS

The employer funds the service. The counselling remains the employee’s space.

Employees are more likely to use workplace counselling when they understand its boundaries. The therapeutic relationship is confidential, subject to the usual safeguarding and legal limits.

We do not provide employers with the private content of counselling sessions. Any organisational reporting is agreed in advance and kept appropriate, proportionate and anonymised where relevant.

WORKPLACE RESOURCES · EMPLOYER GUIDES

Practical mental health resources for your workplace.

Short, useful guides to help managers and People teams respond to common workplace mental health challenges with greater confidence.

Our employer guide library is now available. Each guide is practical, clinically informed and designed to support real workplace conversations.

Manager Support Available

How to Have a Mental Health Conversation at Work

A concise guide to preparing for a conversation, asking useful questions, listening carefully, agreeing next steps and following up appropriately.

For Managers · Team Leaders
Get the guide ↗︎
Burnout & Stress Available

Recognising Burnout Before It Becomes Absence

Warning signs, behavioural changes and organisational factors to notice earlier — with practical guidance on responding before difficulties become prolonged absence.

For HR · Managers · People Teams
Get the guide ↗︎
Safeguarding & Risk Available

When an Employee Discloses Something Serious

How to respond when an employee shares severe distress, suicidal thoughts, self-harm, domestic abuse or a significant personal crisis — without expecting managers to assess clinical risk themselves.

For Managers · HR · People Teams
Get the guide ↗︎
Mental Health at Work Available

Why Employees Do Not Always Use Their EAP

A thought-leadership guide exploring trust, confidentiality, cultural disconnect, therapist matching, awareness and access barriers that can reduce engagement.

For HR · People Leaders · Founders
Get the guide ↗︎
Culture & Inclusion Available

Creating a More Culturally Responsive Workplace Mental Health Offer

Why culture and context matter, how one-size-fits-all provision can reduce engagement, and how thoughtful communication and therapist matching can better support diverse workforces.

For HR · People Leaders · DEI Leads
Get the guide ↗︎

BUILT TO GROW

As the library develops, resources can be organised across Manager Support, Employee Wellbeing, Mental Health at Work, Culture & Inclusion, Safeguarding & Risk, and Burnout & Stress.

Talk to us about workplace support ↗︎

FREE EMPLOYER RESOURCE

Choose your guide.

Complete the short form and select the workplace guide you would like. After submitting, you will be taken straight to The Ash Workplace Resource Library where your guide is ready to read or download.

Your resource is available whether or not you choose to receive future workplace updates.

EMPLOYER ENQUIRY

Talk to us about workplace support.

Tell us a little about your organisation and what you are looking for. We can then discuss whether The Ash Workplace Counselling Service is a good fit.

WORKPLACE ENQUIRIES

Tell us about your organisation

Complete the enquiry form and a member of The Ash Counselling team will review what you need and come back to you with the most suitable next step.

Your enquiry will be handled by The Ash Counselling team in line with our Privacy Notice.

THE ASH ETHOS

Everyone is welcome here.

We are building a culturally attuned, inclusive counselling service where people are met as whole people. Whatever your background, culture, identity or lived experience, there should be space for you to feel seen, respected and understood.

Need urgent help?

The Ash Counselling is not an emergency or crisis service.

Immediate danger Call 999 or go to A&E.
Urgent mental health support Use NHS 111 online or call 111 and select the mental health option.
Someone to talk to Call Samaritans free, day or night, on 116 123.